At SHOWA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or visit our physical store. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect several types of information from and about our customers, including:
- Personal Information: Such as your name, shipping address, billing address, email address, phone number, payment information, and any other details you provide when making a purchase or contacting us.
- Non-Personal Information: Such as your IP address, browser type, operating system, referring URLs, and details about your interactions with our website or services.
- Transaction Information: Details about your purchases, including the products you buy, the date and time of your purchase, and any other relevant transaction details.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
- To process transactions: To process and fulfill your orders, including sending you emails to confirm your order status and shipment details.
- To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To send periodic emails: We may use the email address you provide to send you information and updates pertaining to your order, as well as occasional company news, updates, or service information.
- To send periodic emails: We may use the email address you provide to send you information and updates pertaining to your order, as well as occasional company news, updates, or service information.
- To personalize your experience: Your information helps us to better understand your needs and preferences, allowing us to offer tailored products and services.
- To improve our website and services: We continually strive to enhance our website offerings and services based on the information and feedback we receive from you.
3. Privacy Protection
We have established adequate controls in order to protect the
integrity and confidentiality of your Personal Information, both in
digital and physical format and to prevent your Personal Information
from being accidentally or deliberately compromised.
We are committed to managing your Personal Information in line with
global industry best practices. We protect your Personal Information
using holistic security measures to reduce the risks of loss,
misuse, unauthorized access, disclosure and alteration, we also use
industry recommended security protocols to safeguard your Personal
Information.
We may disclose your Personal Information in compliance with
applicable law or a legal obligation to which we are bound. Please
note that third-party sites you engage with through our Services
will have their privacy policies, and we are therefore not
responsible for their actions, including their information
protection practices. The use of your information by such third
parties will be subject to their applicable privacy policy, which
you should carefully review.
4. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information:
- Encryption: All sensitive information (such as payment details) is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway providers' database. Restricted
- Access: Personal information is accessible only by authorized personnel who are required to keep the information confidential.
- Regular Security Audits: We conduct regular security audits and assessments to ensure the ongoing safety and protection of your personal data.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except for the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to
enhance your experience. Cookies are small files that a site or its
service provider transfers to your computer's hard drive through
your web browser (if you allow) that enables the site's or service
provider's systems to recognize your browser and capture and
remember certain information.
You may choose to disable cookies through your browser settings;
however, this may affect your ability to use certain features of our
website.
7. Your Choices Regarding Your Information
- opt-out: You can opt-out of receiving future emails from us by following the unsubscribe instructions provided in any email we send.
- Access and Correction: You have the right to access, correct, or delete any personal information we have about you. To do so, please contact us at support@showamart.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.
9. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via email at support@showamart.com